Shipping & Returns
How long delivery takes
Orders ship from our supplier's warehouses, usually in China. Transit
is typically 10 to 20 days depending on destination. The estimate for
your country is shown on every product page and again at checkout.
Import duty
Some destinations charge import duty. Where we can, we collect it at
checkout and prepay it, and the checkout total says so. Where we
cannot, the carrier bills you on delivery and we tell you that before
you pay, on the product page and in the order summary.
United States: the $800 duty-free allowance was suspended in
August 2025, so every parcel entering the US attracts duty.
Returns
Ask for a return from your order page within 30 days of delivery.
Tell us what went wrong and we will reply with instructions.
Last updated 31 Aug 2026